AI transformation looks different in every organization. Now, AI Academy members can learn directly from the leaders doing the work.
There’s no single playbook for AI transformation.
Organizations are experimenting with different technologies, building new workflows, developing AI literacy programs, rethinking roles, creating governance structures, and figuring out how to move from individual AI experimentation to meaningful business impact.
And much of that work is happening right now.
That’s why we’ve added the AI Transformations series from The Artificial Intelligence Show to AI Academy.
Presented by Google Cloud, the series features conversations hosted by Mike Kaput, co-host of The Artificial Intelligence Show and Chief Content Officer at SmarterX. In each episode, Mike talks with business leaders who are actively navigating AI transformation inside their organizations.
These aren’t hypothetical case studies. They’re firsthand accounts of what happens when organizations actually try to put AI to work.
Learn From Organizations in the Middle of AI Transformation
The conversations explore questions that many AI Academy members are confronting themselves:
What caused an organization to get serious about AI? How did leaders get employees involved? Where did they start? What tools, workflows, and operating models changed? What worked? What got harder than expected? And what results are beginning to emerge?
Already, the series has gone inside AI transformations at organizations across healthcare, financial services, technology, retail, media, and other industries.
For example:
- Baptist Health South Florida shares how its marketing and communications team built an AI adoption model beginning with literacy and expanding into peer coaching, workflow integration, tool pilots, and organizational leadership. AI Show Podcast / AI Academy Course (members only)
- David’s Bridal explores how a 76-year-old company is using AI to rethink its business—from helping couples navigate hundreds of wedding-planning tasks to changing how its own internal teams work. AI Show Podcast / AI Academy Course (members only)
- PPAC Private Bank & Trust shows how a roughly 700-person bank progressed from basic AI chat to building applications, agents, and named “digital employees,” while developing an internal network of AI champions to surface new use cases. AI Show Podcast / AI Academy Course (members only)
- HubSpot takes us inside its effort to move beyond individual productivity gains and use AI agents and AI-assisted workflows to reimagine the customer journey across its go-to-market organization. AI Show Podcast / AI Academy Course (members only)
- Zapier shares how its marketing organization moved from simply adopting AI tools toward AI-native ways of working—including builders, digital twins, and an AI-powered “marketing brain.” AI Show Podcast / AI Academy Course (members only)
- Good Karma Brands shares how its organization approached making AI adoption stick, including the realities of moving from interest in AI toward sustained organizational change. AI Show Podcast / AI Academy Course (members only)
Now Available Inside AI Academy
We’re bringing these conversations into AI Academy so members have one place to discover and learn from them alongside their other Academy learning experiences.
You’ll find the episodes within Events by Topic → AI Transformation Spotlights.
Each episode is available on demand, making it easy to explore the transformations most relevant to your role, industry, or current AI challenges.
And we’ll continue adding new episodes as the series grows.
Go Deeper With the Full Transcripts
Want to study a particular transformation more closely?
Each episode also has a corresponding page on The Artificial Intelligence Show with show notes, timestamps, and a full AI-generated transcript.
Explore the episodes:
- Episode 242: How Baptist Health’s Marketing Team Took the Lead on AI Transformation
- Episode 240: How David’s Bridal Is Rebuilding a 76-Year-Old Business Around AI
- Episode 238: How a 700-Person Bank Is Using AI to Build Apps, Agents, and Digital Employees
- Episode 234: How HubSpot Is Reimagining the Entire Customer Journey With AI Agents
- Episode 231: How Zapier Is Building an AI Marketing Brain
- Episode 227: How Good Karma Brands Got Serious About AI and Made It Stick
Turn Their Experiences Into Your Next Move
One of the most valuable things about studying AI transformation is seeing that there isn’t one “right” way to do it.
A healthcare organization may begin with AI literacy and peer coaches. A bank may identify opportunities through AI champions. A technology company may rethink an entire department around agents and AI-native workflows.
The goal isn’t to copy another organization’s transformation.
It’s to learn from what others are trying, identify ideas that apply to your context, and use those lessons to shape your own approach.
As you watch, consider:
- What sparked their transformation?
- What helped move people from learning to action?
- Where did they encounter resistance or unexpected challenges?
- What new capabilities, workflows, or roles emerged?
- And what could you test inside your own team or organization?
That’s the value of learning from organizations doing this work in real time.
Explore AI Transformation Spotlights in AI Academy
Written with the help of AI
