AI Academy | AI for Healthcare

AI for Healthcare Course Series

The healthcare industry's reliance on the heroic, unscalable efforts of human professionals has created a system vulnerable to bottlenecks and burnout. AI is now presenting both incredible opportunities and impactful disruptions to how healthcare works, with big implications for any professional working in the industry in any role. This four-course certificate series is a strategic and tactical guide for healthcare leaders and practitioners to navigate AI opportunities and disruptions, transform their operations, and build a more intelligent, human-centered future with AI.

4 Course Series Duration ~4 hours
Released Sept 2025

Course Level Beginner to Intermediate

Certification Professional certificate awarded after exam

Format On-demand videos to learn at your own pace

About This Series

This professional certificate series provides a complete learning journey from strategic understanding to tactical execution. The series begins by establishing a data-backed case for urgent AI transformation, connecting the dots on how the technology can help address healthcare’s biggest challenges. It then equips you with the core mental models needed to rethink strategy, from automating administrative work to shifting from hindsight to foresight. You will apply a practical, dual-framework system to build a prioritized AI action plan, and the series culminates in a hands-on capstone where you will learn to select and apply advanced AI technologies to solve real-world challenges.

You'll Learn To

Analyze the systemic flaws of the traditional healthcare model and the data-backed case for AI-driven transformation.
Navigate the three core strategic shifts required to build a competitive advantage with AI in healthcare.
Apply a dual-framework system—the bottom-up Use Case Model and top-down Problem-Based Model—to build a data-driven AI roadmap for your specific role and/or team.
Master a structured, three-tier process for selecting the right AI technology while navigating complex compliance requirements.
Gain hands-on experience using advanced reasoning models, deep research tools, and personal AI assistants to solve healthcare-specific challenges.

Key Questions Addressed

This series provides a comprehensive playbook for healthcare professionals asking the most critical questions about the future:

How can AI tangibly solve the burnout crisis and eliminate the "administrative tax" on our system?
We know we need AI, but what is a practical, step-by-step process for identifying the right projects to get started?
How do we choose the right AI tools from a crowded market while ensuring HIPAA compliance and data security?
How do we move from high-level strategic planning to actually using these tools to deliver better outcomes across every part of healthcare?

Who It's For

This certificate series is designed for:

Healthcare Leaders and Administrators: e.g., Hospital executives, practice managers, and department heads seeking to drive operational efficiency and strategic innovation.
Clinicians and Practitioners: e.g., Physicians, nurses, and allied health professionals who want to reduce administrative burden and leverage AI to improve patient care.
Healthcare Professionals (Non-Clinical): e.g., Those in marketing, finance, HR, and operations looking to apply AI to their specific function within the healthcare ecosystem.

What You'll Do

During this series, you will:

Write a personal "AI-Forward Pledge" to formalize your commitment to proactive transformation.
Build a comprehensive Use Case Workbook to deconstruct your role and identify high-impact automation opportunities.
Develop a Problem-Based Workbook to articulate and prioritize solutions to your organization's biggest challenges.
Execute a final, hands-on capstone lab to master advanced prompting, conduct deep research, and build your own custom AI assistants.

Course Syllabus

Course 1: The State of AI for Healthcare
This foundational course provides a research-driven overview of the current and future impact of AI on the healthcare industry. We will diagnose the system's fundamental flaws—inefficiency, exhaustion, and harm—and explore how the democratization of AI offers tangible, near-term solutions. You will understand why the era of AI as a niche technology is over and what it means to become an "AI-Forward" professional capable of navigating this new landscape.

What You’ll Learn
This course will teach you how to:
- Analyze the data-backed, systemic flaws of the healthcare system, including administrative waste, physician burnout, and diagnostic errors.
- Understand the key technological trends that set the stage for the current AI revolution in medicine.
- Explain why generative AI has democratized access to powerful tools and created an urgent need for an enterprise-wide strategy.
- Articulate AI's near-term promise to solve the "iron triangle" by simultaneously improving quality, expanding access, and reducing costs.
- Adopt the "AI-Forward" mindset required to proactively evolve your career and organization.
Course 2: The Future of Healthcare: Core AI-Forward Strategies
This course moves beyond disruption to focus on strategic response. It provides the essential mental models to think strategically about AI's impact first, allowing you to make smarter decisions about which tools and use cases will have the greatest impact. You will master three fundamental shifts that are essential for every professional to create more value and build a durable advantage.

What You’ll Learn
This course will teach you how to:
- Implement the first strategic shift—"Automating the Previously Un-Automatable"—to eliminate the administrative tax and reduce burnout.
- Embrace the second strategic shift—"The Rise of the AI Copilot"—by adopting a "centaur" model where human and machine intelligence work in partnership.
- Leverage the third strategic shift—"From Hindsight to Foresight"—to move from reactive problem-solving to proactive, predictive strategy.
- Formulate the right strategic questions to identify the most meaningful AI opportunities in your own daily work.
Course 3: Finding Your AI Advantage in Healthcare
This course is a step-by-step walkthrough of how to operationalize your AI strategy. You will master two powerful, complementary frameworks: the bottom-up Use Case Model for finding quick-win efficiencies, and the top-down Problem-Based Model for driving strategic innovation. Using AI-powered tools and structured workbooks, you will leave this course with a prioritized list of use cases and problem statements ready for implementation.

What You’ll Learn
This course will teach you how to:
- Apply the Use Case Model to systematically deconstruct jobs and workflows into a "bundle of tasks" ripe for AI.
- Leverage custom AI tools like JobsGPT and CampaignsGPT to rapidly generate and document potential use cases.
- Utilize the Problem-Based Model to identify, articulate, and prioritize big, strategic business challenges that AI can solve.
- Use ProblemsGPT to brainstorm and formulate well-defined problem statements that can secure organizational buy-in.
- Build and complete the Piloting AI Use Case and Problem-Based Workbooks to create your personalized, actionable AI roadmap.
Course 4: Applied AI for Healthcare
This final, hands-on course moves you from the 'what' of your action plan to the 'how' of implementation. You'll learn a strategic framework to navigate the crowded and complex healthcare AI market, starting with the technology you already own. The course culminates in a hands-on lab where you will master the essential skills every AI-Forward professional needs: advanced prompting, deep research, using grounded AI, and building custom AI assistants to automate your work.

What You’ll Learn
This course will teach you how to:
- Apply the Three-Tier Framework for technology selection to systematically evaluate your existing systems, frontier models, and third-party vendors.
- Navigate the non-negotiable prerequisite of HIPAA compliance and data security when vetting any AI tool.
- Master the art of advanced, high-context prompting to unlock the full power of AI reasoning models for complex tasks.
- Deploy deep research tools and grounded AI assistants like NotebookLM to synthesize expert-level insights from trusted sources in minutes.
- Build reusable custom AI agents (like GPTs or Gems) to automate and scale your expertise across your team.
Final Exam

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Dshanya Reese
Strategic Insurance Marketer

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Erin Carpenter
Sr. Digital Marketing Director

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Yadin Porter de León
Leading Global CXO

About the Instructor

Mike Kaput is a marketing and business AI expert, speaker, and author. In his role as SmarterX’s Chief Content Officer, he uses dozens of powerful AI tools daily to increase productivity and performance across hundreds of use cases. And his actionable talks can teach you and your team how to do the same thing.

Mike’s talks help companies of every size in any industry to capture massive productivity and performance gains using practical AI knowledge, use cases, and tools. They also make AI approachable and accessible for professionals at every level and in every function.

The result is that companies in every industry—including The Financial Times, Vimeo, and Vodafone—have come away from Mike’s talks armed with everything they need to start building a competitive advantage with AI.

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