How to Access Webinar On‑Demand Session Recordings
This article explains how to access recordings of webinars delivered as on-demand replays, and steps to retrieve the recording if you cannot find it.
Summary
- Recordings are provided as on-demand replay links.
- It may take up to 2 business days to get access to the webinar on demand after the live session ends.
- They may be protected by a password and only available for a limited time.
- If you cannot find the recording, check your email (including junk/spam) and use the provided link and password.
- These steps are not the case for virtual summits, such as AI for Agencies, AI for B2B Marketers, and AI for Writers.
How to access a meeting or session recording
- Check your email for the webinar or session access message.
- The access details (on-demand link and password) are sent by email after the session within 2 business days.
- If you cannot find the email, check your junk or spam folder.
- Some on-demand notification emails may be routed to those folders.
- Open the on-demand replay link from the email.
- Enter the password included in the email if required to view the recording.
- Note the availability period.
- Some on-demand links expire after a limited time (for example, 14 days from issuance).
Troubleshooting tips
- If you registered with one email but joined the live session using a different account, you may not receive the access email in the same inbox—check all email addresses you may have used and their junk folders.
- If you still cannot locate the access email, look for on-demand or replay notifications from the event sender in your inbox and spam folders.
Conclusion: To access a session recording, locate the access email (check spam/junk), open the on-demand replay link, and enter the password (if provided). Remember that the recording may be time-limited, so view the recording before it expires.