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How to Access Webinar On‑Demand Session Recordings

This article explains how to access recordings of webinars delivered as on-demand replays, and steps to retrieve the recording if you cannot find it.

Summary

  • Recordings are provided as on-demand replay links.
  • It may take up to 2 business days to get access to the webinar on demand after the live session ends.
  • They may be protected by a password and only available for a limited time.
  • If you cannot find the recording, check your email (including junk/spam) and use the provided link and password.
  • These steps are not the case for virtual summits, such as AI for Agencies, AI for B2B Marketers, and AI for Writers.

How to access a meeting or session recording

  1. Check your email for the webinar or session access message.
    • The access details (on-demand link and password) are sent by email after the session within 2 business days.
  2. If you cannot find the email, check your junk or spam folder.
    • Some on-demand notification emails may be routed to those folders.
  3. Open the on-demand replay link from the email.
  4. Enter the password included in the email if required to view the recording.
  5. Note the availability period.
    • Some on-demand links expire after a limited time (for example, 14 days from issuance).

Troubleshooting tips

  • If you registered with one email but joined the live session using a different account, you may not receive the access email in the same inbox—check all email addresses you may have used and their junk folders.
  • If you still cannot locate the access email, look for on-demand or replay notifications from the event sender in your inbox and spam folders.

Conclusion: To access a session recording, locate the access email (check spam/junk), open the on-demand replay link, and enter the password (if provided). Remember that the recording may be time-limited, so view the recording before it expires.